Refund Policy

Unused credits purchased in the last 14 days may be refunded on request, provided that at least one credit from the same order has not been consumed. Once any credit from an order is spent, remaining credits from that order become non-refundable.

If a generation fails on our side (server error, corrupted result, empty output), the corresponding credits are automatically returned to your balance. You do not need to contact support.

Duplicate or clearly erroneous charges are refunded in full within 5 business days after we verify the issue.

Bank transfer orders that are not paid within 7 days are cancelled automatically and no credits are issued. No refund is needed because no funds have been received.

We do not offer refunds based on subjective preference for generated images. Each collection page shows sample outputs so you know the expected style before purchase.

Email [email protected] from the address on your account with your order id and a short description. We aim to respond within 3 business days.

Nothing in this policy limits statutory consumer rights that may apply in your jurisdiction.